This message is usually caused by a security Firewall and or Firewall assistant such as Barracuda, set up on your device. A Firewall is a network security device that monitors incoming and outgoing network traffic and decides whether to allow or block specific traffic and or websites based on a defined set of security rules.
To ensure your device's compatibility with our webcast, we recommend running a simple Firewall test.
- If the course fails to begin, its possible you are experiencing a firewall failure. Above where the video should be playing, there will be a Support link on the upper right-hand corner. Click Support and you will see this window.
This will open up the support box and automatically test your firewall and device speed.
If the firewall test shows as failed, this is most likely a firewall block.
To allow Lawline secure live webcast videos to run on your device, you will need your IT team and or System Administrator to access the firewall settings and follow the steps below to allow access.
- Please make sure our website is white-listed from your firewall setting as well as any firewall assistant.
- Make sure you can access this URL: https://wowza.furthered.com:80/
Be sure the IP addresses in this link are available in Port 443: https://www.whatsmydns.net/#A/wowza.furthered.com